The SIC Life has taken a significant step towards enhancing customer satisfaction by introducing a 24-hour insurance claim service. This initiative aims to curb delays in filing claims, ensuring that customers receive prompt attention and support.
According to Ing. Solomon Twum Barimah, the Managing Director of SIC Life, the company is committed to prioritizing its clients’ needs.
In an interview during a customer engagement at the Abinkyi market in Kumasi, Ing. Solomon Twum Bariamah emphasized that the 24-hour claim service is a testament to the company’s dedication to providing excellent customer service.
The hardworking Managing Director of SIC Life joins the regional leadership of the company to embark on one-on-one customer engagement to highlight the company new innovative services.
According to him, the 24-hour claim service will enable customers to file claims at their convenience, reducing the need for physical presence during working hours. This initiative is expected to streamline the claims process, making it more efficient and convenient for customers.
The introduction of the 24-hour claim service is part of SIC’s Life efforts to enhance customer experience and build trust with its clients. By providing a more responsive and efficient service, the company aims to solidify its position as a leader in the insurance industry.
Ing. Twum Barimah’s statement underscores SIC’s Life commitment to excellence in customer service. The company’s efforts to innovate and improve its services demonstrate its dedication to meeting the evolving needs of its clients.
